Terms of Service

1. Agreement

2. Who can use it

The Service is for people 18 and over. By using it you confirm you are 18 or over.

3. What the Service is, and isn't

4. Accounts

5. Subscriptions and how to cancel

Paid features are unlocked per account, and the price and trial are shown before you pay. Who bills you depends on where you subscribed:

Deleting your Motocamp account does not stop a Google Play or App Store subscription, so cancel it in that store first. Money-back requests are handled under the rules of whichever of Stripe, Google Play or the App Store billed you; write to [email protected] about anything billed on the website.

6. Offline data

Offline maps, routes and place data you download are stored on your device so they work with no signal. They are a snapshot from the day you downloaded them, so check for updates before a big trip. Downloaded data is for your own use in the Service and stays under the licences named in section 9.

7. Fair use

8. What you post, and what isn't allowed

Reviews, dog reports, site reports and places you add are public: other people see them with your display name. A route you share by link can be read by anyone who has the link, along with the name you gave it and the first name you added. You keep ownership of what you post, and you grant us the licence we need to store, show and adapt it in the Service.

We have zero tolerance for objectionable content and abusive users. Objectionable content includes hate speech or attacks on people for who they are; threats, harassment or bullying; sexual content; violence; anything that endangers children; anything against the law; other people's private details; spam and advertising; and anything false posted to mislead. Abusive users are people who post these things or who target someone with them.

How to report it: tap the flag on any review, report or added place, use Report this reply on a Plan with AI answer, or use Report this link on a shared route. Tapping the hide button next to the flag (Hide this person's posts) removes everything that person posts from your account, on every device, and you can undo it in Account. You can also write to [email protected].

Moderation and removal: notes, place names, access details and shared route names are screened before they appear, and one that fails is held back for a person to read. Accounts we have marked as trusted contributors are the one exception: their posts still go up, and what the screen said about them is recorded for us to check. A report hides a post straight away while we review it. We remove objectionable content and close the accounts of abusive users, without notice, and we keep the right to remove any post at any time.

Places you add to the map

If you own or manage land that a camper has added, write to [email protected] and we will remove it. We do not ask you to prove anything first.

9. Third-party data & attribution

We use open and public data. Each source keeps its own licence. Credit that would normally sit on the map lives in the in-app User Guide under "Map data & credits", and in the list below. Their licences still apply.

10. Disclaimer and limit of liability

11. Ending your use

We may suspend or close an account that goes against these Terms. You can stop using the Service and delete your account whenever you like.

12. Changes

We may update these Terms. We'll note significant changes in the app or by email, and carrying on after that means you accept them.

13. Governing law and contact

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